At Cresswood Shredding Machinery, we place immense value on the relationships we build with our customers. We believe that fostering strong, collaborative partnerships is key to meeting and exceeding our clients’ needs. From providing exceptional customer service to offering expert support and tailored solutions, we are committed to ensuring that every interaction reflects our dedication to our customers’ success. Our focus on cultivating these meaningful connections underscores our commitment to delivering reliable, high-quality world class industrial shredding machinery and unmatched service. This commitment is vividly illustrated by Ernie Whiting Jr’s story from Cumberland Lumber, whose experience with our equipment and service as the General Plant Manager, underscores the long-lasting impact of our customer-centric approach.
Cumberland Lumber & Mfg. Co. Inc. began business with Cresswood Shredding Machinery in October of 2008 with “our 1st wood grinder order (EF-36) with a 20’ vibratory conveyor. We believed the cutter head design and rugged steel structure frame would be advantageous to our operation. The grinder’s variable speed feed roll and counterweight was a great feature and handled the grinding of red and white oak strips/waste efficiently. With the volume of orders and production increasing throughout the years, it was our best interest to upscale our grinders. Currently we have (3) EF-48 destroyers in operation/production with our latest one delivered in May 2024. CLMC relationship with Cresswood has been a great experience throughout all these years. Cresswood’s support system from customer service, parts, solving issues and the education in maintaining the machine integrity is top notch. I highly recommend and I guarantee these grinders can take a beating!
“Thank you and the team again for all your assistance throughout the years we have done business. Your employees from customer service, parts, and tech support are top notch individuals.”
Ernest Whiting, Jr
GM-Plant Mgr.
Cumberland Lumber & Manufacturing, McMinnville, TN.
To see firsthand how our commitment to quality and customer support has made a difference, watch this video featuring world class industrial wood grinder, Cresswood’s EF48 Destroyer at Cumberland Lumber in McMinnville, TN in action.
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